Help Centre

Frequently Asked Questions

Everything you need to know about ChattyBao. Can't find your answer? Reach us anytime.

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Getting Started

ChattyBao is an AI-powered digital commerce platform that helps any business in India build an online presence, create professional marketing content, and get more customers — all from one app. Whether you run a physical retail store, a D2C brand, a wholesale business, a manufacturing unit, or a home-based venture, ChattyBao gives you everything you need to grow online.
ChattyBao is built for any business that sells products or services — physical retailers, fashion and jewellery stores, D2C brands, wholesalers, manufacturers, homepreneurs, restaurants, salons, and brand owners. If you sell something, ChattyBao is built for you.
None at all. ChattyBao is designed to be used by anyone — no coding, no design skills, no technical background required. If you can use WhatsApp, you can use ChattyBao.
Yes. ChattyBao works for any business anywhere in India. You can sign up, build your website, and start marketing your business entirely from your phone.
Download the ChattyBao app from the Google Play Store or App Store, or sign up on chattybao.com. Your website is created automatically the moment you sign up — no setup required.
Yes. You can start with ChattyBao for free and explore the platform before choosing a plan. No credit card required to get started.
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Website

Your website is live within 60 seconds of signing up. ChattyBao automatically builds it using your business information — no waiting, no developer, no setup needed.
Yes. You can update your business name, logo, banner, product catalog, prices, offers, and contact details directly from the ChattyBao app on your phone — at any time, without any help.
Yes. All ChattyBao websites are fully optimised for mobile. Since most customers in India browse on their phones, your website loads fast and looks great on any screen size.
Yes. Your website is initially created at yourshopname.chattybao.com. If you want a custom domain like yourshopname.com, you can purchase one and connect it to your ChattyBao website.
Yes. ChattyBao websites are built SEO-ready from day one — meaning Google can find, read, and rank your website. Connecting your Google Business Profile further improves your visibility on Google Search and Maps.
Yes. ChattyBao websites come with integrated payment options so customers can browse your catalog, place orders, and pay directly — without you having to manually confirm each transaction on WhatsApp.
No problem. ChattyBao works alongside your existing website. You can use ChattyBao's AI content creation, marketing, and Google listing tools to drive more traffic to whatever website you already have.
Yes. Multiple team members can manage your ChattyBao account, making it easy to delegate product updates, order management, and content creation across your team.
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Google Business Profile

Google Business Profile is the free listing that appears when someone searches for your business — or businesses like yours — on Google Search and Google Maps. It shows your shop name, photos, reviews, phone number, location, and a link to your website. It is the most powerful free tool available to any shop owner in India today.
Yes. ChattyBao connects directly to your Google Business Profile and helps you set it up, optimise it, and manage it — all from within the app.
Google Automatic is ChattyBao's feature that manages your Google Business Profile for you. It posts updates regularly, keeps your listing active, and ensures your business stays visible on Google — without you having to do it manually every day.
The most common reasons are: your Google Business Profile is not set up or not verified, your listing is incomplete, or it is not being updated regularly. ChattyBao helps you fix all of these issues quickly.
Once your Google Business Profile is verified and connected to ChattyBao, you can start appearing in Google Search and Maps within a few days. Ranking higher than competitors takes consistent activity over weeks and months.
Yes. ChattyBao helps you share your Google review link with customers easily so you can collect reviews consistently — one of the strongest signals Google uses to rank businesses higher on Maps.

AI Content & Marketing

ChattyBao's AI tools let you create professional product photos, video ads, reels, social media posts, and digital catalogs — all from your phone. No photographer, no designer, and no studio required.
Take a photo of your product on any background. ChattyBao's AI automatically removes the background, enhances the image quality, and places it on a professional studio background. For clothing and fashion products, you can also place your garment on an AI model in multiple poses.
Yes. ChattyBao's AI video tool creates professional video ads and reels automatically from your product photos — with music, text overlays, and transitions included. You do not need to film anything.
Yes. Once your content is created, you can post it directly to Instagram and share it to WhatsApp — without switching apps.
ChattyBao automatically generates a ready-to-post social media image for your business every day — so you always have fresh content to share even when you don't have time to create something new.
Yes. ChattyBao has a built-in Google Ads feature that lets you run campaigns targeting customers who are searching for what you sell — directly from the app, without needing an agency or technical knowledge.
Yes. ChattyBao's WhatsApp marketing feature lets you send broadcast messages to your entire customer database — for new arrivals, offers, festival promotions, and re-engagement campaigns.
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Catalog & Products

Open the ChattyBao app, tap Add Product, upload a photo, add a name and price, and publish. Your product appears on your website and digital catalog instantly.
Yes. ChattyBao automatically generates a professional PDF catalog from your product listings — ready to share with wholesale buyers, customers, or distributors on WhatsApp.
Yes. ChattyBao's AI colour change tool lets you show your product in different colour variants without photographing each one separately. The AI recolours the product accurately so customers can see all options.
No problem. You can update, add, or remove products from your catalog at any time from your phone — in seconds. Your website and digital catalog update instantly.
Yes. ChattyBao's Virtual Trial Room lets your customers visualise how a garment or product looks on them — directly from your website or in-store on a screen. This improves the buying experience and increases purchase confidence.
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Delivery

Yes. ChattyBao offers both local delivery within your city and national shipping through integrated partners including Delhivery and Shadowfax — with no separate setup required.
ChattyBao connects you with local delivery partners for fast same-day or express delivery within your city. Customers can track their order in real time.
No. Delivery is integrated directly into ChattyBao. You do not need to set up separate accounts or manage multiple platforms.
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Plans & Pricing

ChattyBao offers a free trial so you can explore the platform before committing. Paid plans unlock advanced features including Google Automatic, AI content credits, marketing tools, and delivery.
Yes. You can change your plan at any time from within the app — upgrade when you need more features or scale down if your needs change.
No. ChattyBao plans are flexible — there is no lock-in or long-term commitment required. Cancel anytime.
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Support

ChattyBao has in-app support, a help centre, and a customer support team you can reach via the app or at chattybao.com/contact-us. We're always happy to help.
ChattyBao's interface currently supports English and Hindi. We are actively working on expanding support for more Indian languages.
Yes. ChattyBao takes data security seriously. Your business information, customer data, and product catalog are stored securely. We do not share your data with third parties.

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