Frequently Asked Questions

ChattyBao is an AI-powered digital commerce platform that helps any business in India build an online presence, create professional marketing content, and get more customers — all from one app. Whether you run a physical retail store, a D2C brand, a wholesale business, a manufacturing unit, or a home-based venture, ChattyBao gives you everything you need to grow online.

ChattyBao is built for any business that sells products or services — physical retailers, fashion and jewellery stores, D2C brands, wholesalers, manufacturers, homepreneurs, restaurants, salons, and brand owners. If you sell something, ChattyBao is built for you.

None at all. ChattyBao is designed to be used by anyone — no coding, no design skills, no technical background required. If you can use WhatsApp, you can use ChattyBao.

Yes. ChattyBao works for any business anywhere in India. You can sign up, build your website, and start marketing your business entirely from your phone.

Download the ChattyBao app from the Google Play Store or App Store, or sign up on chattybao.com. Your website is created automatically the moment you sign up — no setup required.

Yes. You can start with ChattyBao for free and explore the platform before choosing a plan. No credit card required to get started.

MagicAI Reels turns a video you record on your phone into a professional Instagram Reel — automatically. You record a short clip of your product, shop, or service. ChattyBao edits it, adds captions, trims it to the right length, and delivers a post-ready Reel to your phone. No editing knowledge needed. No laptop. No video editor.

Instagram's algorithm decides which accounts to push to new audiences — and it heavily favours businesses that post Reels consistently. If you post fewer than 8 Reels a month, the algorithm treats your account as inactive and stops showing you to new people. 10–12 Reels is the minimum to stay in the algorithm's favour and keep growing. That's roughly 3 Reels a week — which sounds like a lot until you realise ChattyBao can produce each one from a single video you record in 2 minutes.

Yes, that's exactly who MagicAI Reels is built for. You don't need to know editing, captions, music, or anything about Instagram formats. Just point your phone at your product or shop, record a short video, and upload it. ChattyBao does the rest. Most business owners who use it have never edited a video before.

Keep it simple. Good ideas: show your product being used or demonstrated, walk around your shop or kitchen, show a before-and-after (a haircut, a dish being plated, a package being packed), talk about what's new or your speciality, or show a happy customer with their permission. No script needed. A raw, authentic clip from your phone works perfectly.

Yes. Once your Reel is ready, you can post it directly from the ChattyBao app to your Instagram account with one tap. You can also download it and post manually if you prefer.

The number of Reels you can create depends on your plan. Plans that include MagicAI give you enough credits to create 10 or more Reels per month — enough to stay consistent on Instagram. You can check your available credits in the app anytime.

Absolutely. Service businesses often do very well on Instagram Reels because they can share knowledge, tips, and behind-the-scenes moments. A CA firm can post "3 things to check before filing ITR." A tuition centre can show students learning or share a study tip. The Reel format works for any business — it's about building familiarity and trust with your local audience, not just showing products.

Your website is live within 60 seconds of signing up. ChattyBao automatically builds it using your business information — no waiting, no developer, no setup needed.

Yes. You can update your business name, logo, banner, product catalog, prices, offers, and contact details directly from the ChattyBao app on your phone — at any time, without any help.

Yes. All ChattyBao websites are fully optimised for mobile. Since most customers in India browse on their phones, your website loads fast and looks great on any screen size.

Yes. Your website is initially created at yourshopname.chattybao.com. If you want a custom domain like yourshopname.com, you can purchase one and connect it to your ChattyBao website.

Yes. ChattyBao websites are built SEO-ready from day one — meaning Google can find, read, and rank your website. Connecting your Google Business Profile further improves your visibility on Google Search and Maps.

Yes. ChattyBao websites come with integrated payment options so customers can browse your catalog, place orders, and pay directly — without you having to manually confirm each transaction on WhatsApp.

No problem. ChattyBao works alongside your existing website. You can use ChattyBao's AI content creation, marketing, and Google listing tools to drive more traffic to whatever website you already have.

Yes. Multiple team members can manage your ChattyBao account, making it easy to delegate product updates, order management, and content creation across your team.

Google Business Profile is the free listing that appears when someone searches for your business — or businesses like yours — on Google Search and Google Maps. It shows your shop name, photos, reviews, phone number, location, and a link to your website. It is the most powerful free tool available to any shop owner in India today.

Yes. ChattyBao connects directly to your Google Business Profile and helps you set it up, optimise it, and manage it — all from within the app.

Google Automatic runs in the background every day: it posts fresh updates to your Google Business Profile (offers, new products, announcements), replies to customer reviews on your behalf, sends review collection links to your recent customers via WhatsApp, and keeps your profile active — which Google rewards with higher placement in search results. A profile that is regularly updated ranks higher than one that hasn't been touched in months.

Google doesn't automatically know your business exists. You need a Google Business Profile that is verified, complete, and regularly updated. Most businesses that have been open for years still have an incomplete or unclaimed profile — or no profile at all. Once you connect ChattyBao, we set up, verify, and start optimising your profile so Google knows exactly who you are, where you are, and what you sell.

Yes, that's one of the core things ChattyBao helps with. Google ranks businesses based on how complete, active, and highly reviewed their profile is. If your competitor is ahead of you, it usually means their profile has more reviews, more updates, or better photos. ChattyBao's Google Automatic systematically improves all of these — and most businesses start to see movement in their Google ranking within a few weeks.

Yes. Google Business Profile has a "service area" option for businesses that operate from home or deliver to customers. Instead of showing your home address, you can list the areas you serve — like your city or neighbourhood. ChattyBao can help you set this up correctly so you appear in local searches without exposing your home address.

Once your Google Business Profile is verified and connected to ChattyBao, you can start appearing in Google Search and Maps within a few days. Ranking higher than competitors takes consistent activity over weeks and months.

In two important ways. First, Google uses your review count and rating as a ranking signal — more reviews with a high rating means Google pushes you higher in search results. Second, customers trust reviews before they call or visit. A business with 50 reviews and a 4.5 rating gets far more walk-ins than an identical shop with 5 reviews. ChattyBao makes it easy to collect reviews by sending a WhatsApp link to customers after every visit.

Yes. ChattyBao helps you share your Google review link with customers easily so you can collect reviews consistently — one of the strongest signals Google uses to rank businesses higher on Maps.

Google Discovery Score is ChattyBao's way of measuring how easy it is for a new customer to find your business on Google. It looks at the same signals Google uses — profile completeness, photo quality, review count, recent activity, and website link — and gives you a score out of 100. The higher your score, the more likely Google is to show your business when someone nearby searches for what you sell.

Google's star rating (like 4.3 ★) only reflects customer reviews. Google Discovery Score looks at the full picture — your profile completeness, photos, how recently you posted, whether you have a website, how many reviews you have, and whether those reviews are being responded to. It's a more complete health check for your Google presence, not just your reputation.

A low score means there are specific gaps in your Google presence. The most common ones are: missing or low-quality business photos, no recent posts or updates, few or no reviews, incomplete business information (hours, categories, website), and no response to existing reviews. ChattyBao's Google Automatic fixes all of these automatically. Most businesses see a significant score improvement within 30 days.

You can get a free Google Discovery Score check at chattybao.com. Enter your business name and location, and you'll see your current score along with the specific areas holding you back. No account needed for the free check.

A higher score means Google is more likely to show your business to people searching nearby. The score itself doesn't guarantee customers, but it directly improves your chances of appearing in local search results — and appearing is the first step. Businesses that improve their score from below 50 to above 75 typically see a meaningful increase in profile views, calls, and direction requests within 4–8 weeks.

ChattyBao's AI tools let you create professional product photos, video ads, reels, social media posts, and digital catalogs — all from your phone. No photographer, no designer, and no studio required.

Take a photo of your product on any background. ChattyBao's AI automatically removes the background, enhances the image quality, and places it on a professional studio background. For clothing and fashion products, you can also place your garment on an AI model in multiple poses.

Yes. ChattyBao's AI video tool creates professional video ads and reels automatically from your product photos — with music, text overlays, and transitions included. You do not need to film anything.

Yes. Once your content is created, you can post it directly to Instagram and share it to WhatsApp — without switching apps.

ChattyBao automatically generates a ready-to-post social media image for your business every day — so you always have fresh content to share even when you don't have time to create something new.

Yes. ChattyBao lets you run Google Search Ads directly from the app — no agency, no middleman. You set a daily budget, and the app picks the right keywords based on what people in your area are actually searching for. You only pay Google for the clicks you get. Most agencies charge ₹5,000–₹15,000 per month just to manage this; ChattyBao includes it in your plan.

Yes. ChattyBao's WhatsApp marketing feature lets you send broadcast messages to your entire customer database — for new arrivals, offers, festival promotions, and re-engagement campaigns.

Most social media freelancers and agencies create generic content that doesn't reflect your specific business. They don't know your products, your customers, or your neighbourhood. ChattyBao's AI uses your own photos and videos — so every piece of content is actually about your business, not a stock-photo template. And because the AI runs 24/7, your content goes out consistently, without depending on one person's schedule.

At ₹5,000 a month, most creators deliver 3–5 posts or Reels. At that frequency, Instagram's algorithm won't grow your account. ChattyBao gives you 10+ Reels a month at a fraction of the cost — and because they're made from your own videos, they're more authentic than what a creator who has never visited your shop would produce. Creator at ₹5,000/month: 3 Reels, slow turnaround, doesn't know your business. ChattyBao at ₹250/month: 10+ Reels, ready in minutes, built from your own content.

If you're already creating content, that's great. ChattyBao adds what Canva can't — Google visibility, Reels editing from video, automatic posting, review collection, and a business website. Canva is a design tool; ChattyBao is a full digital presence platform. Many business owners use both: Canva for occasional custom graphics, ChattyBao for their website, Google, and Reels.

Results vary by business type and how consistently you use the platform. In the first month, most businesses see: a live website with their products and contact details, a verified and complete Google Business Profile, an improvement in their Google Discovery Score, their first 10+ Reels published on Instagram, and new customer reviews starting to come in. Significant growth in Google search rankings and Instagram followers typically takes 60–90 days of consistent activity.

Yes — in fact, service businesses often benefit the most. When someone searches "salon near me" or "coaching centre in Koramangala" on Google, the results are almost entirely determined by Google Business Profile quality. ChattyBao helps salons, clinics, tutors, gyms, and any service business get found by people actively searching for them nearby. Instagram Reels also work very well for service businesses — showing results, sharing tips, and building trust with potential customers before they even call.

Open the ChattyBao app, tap Add Product, upload a photo, add a name and price, and publish. Your product appears on your website and digital catalog instantly.

Yes. ChattyBao automatically generates a professional PDF catalog from your product listings — ready to share with wholesale buyers, customers, or distributors on WhatsApp.

Yes. ChattyBao's AI colour change tool lets you show your product in different colour variants without photographing each one separately. The AI recolours the product accurately so customers can see all options.

No problem. You can update, add, or remove products from your catalog at any time from your phone — in seconds. Your website and digital catalog update instantly.

Yes. ChattyBao's Virtual Trial Room lets your customers visualise how a garment or product looks on them — directly from your website or in-store on a screen. This improves the buying experience and increases purchase confidence.

Yes. ChattyBao offers both local delivery within your city and national shipping through integrated partners including Delhivery and Shadowfax — with no separate setup required.

ChattyBao connects you with local delivery partners for fast same-day or express delivery within your city. Customers can track their order in real time.

No. Delivery is integrated directly into ChattyBao. You do not need to set up separate accounts or manage multiple platforms.

The free trial gives you a live AI website, basic Google Business Profile connection, and a few AI content credits to try. It's enough to see how ChattyBao works before committing to a paid plan. No credit card required to start.

Yes. Annual plans are significantly cheaper than paying month to month. If you're planning to use ChattyBao to grow your business consistently, the annual plan gives you the best value. You can see the exact pricing and savings on our pricing page.

Yes. You can change your plan at any time from within the app — upgrade when you need more features or scale down if your needs change.

No. ChattyBao plans are flexible — there is no lock-in or long-term commitment required. Cancel anytime.

Yes. If you have multiple shops or locations, each can have its own ChattyBao account — with its own website, Google profile, and content. Each location is managed separately, so the right information shows up for each area. If you have several locations and want to manage them from one place, contact our team to discuss multi-location options.

Yes. ChattyBao has a partner programme for field executives, distributors, and resellers who help local businesses get set up. If you're already working with small businesses in your area and want to offer ChattyBao as part of what you do, reach out to us through the app or contact page and our team will get in touch.

ChattyBao has in-app support, a help centre, and a customer support team you can reach via the app or at chattybao.com/contact-us. We're always happy to help.

ChattyBao's interface currently supports English and Hindi. We are actively working on expanding support for more Indian languages.

Yes. ChattyBao takes data security seriously. Your business information, customer data, and product catalog are stored securely. We do not share your data with third parties.